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Terms & Conditions

You are advised to read this carefully before booking.

Booking Conditions

Conference Torquay will make every effort to arrange the accommodation requested on the booking form but reserve the right to arrange accommodation in the nearest alternative to your request.

The agreement is a binding contract between you, the client, and the accommodation proprietor concerned and on the express condition that the Conference Bureau shall not be liable for any loss (consequential or otherwise), damage, injury (whether fatal or not), delay, inconvenience or irregularity caused through acts or default of the proprietor of the accommodation or his employees, servants or agents.

Deposits

The accommodation provider may request a deposit, which will be deducted from your final bill. The hotel management reserves the right to retain this deposit, against any charges in respect of cancellation or non-arrival as per their own cancellation policy. Available from the accommodation provider.

Cancellation Policy

  1. Where a booking for accommodation is cancelled, notification must be made by the delegate in writing. Cancellation charge may apply.
  2. The cancellation charges are normally* as follows:-

    Notice:-

    6-2 months -20% } of quoted guest / conference rate for period of booking
    2-1 months -33% }
    1 month – 2 weeks -50% }
    2 weeks – day of arrival -66% }

    Cancellation on the day, no show, or reduction in the number of nights stay, usually incurs 100% of quoted rate charged for the period cancelled.

    All conference delegates are advised to take out cancellation insurance.

* Individual hotels may have different levels of charges.

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